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Delivery & Returns

WORLDWIDE delivery & FASTEST delivery service
WORLD COUNTRIESSTANDARD DELIVERYFAST DELIVERY
UNITED KINGDOMWithin 3-7 Days, FreeNext day (not guaranteed), £7
EUROPEAN UNIONWithin 4-7 Days, £18Within 2-6 Days, £32
NORTH AMERICA, CANADAWithin 4-8 Days, £10Within 2-3 Days, £33.00
SOUTH & CENTRAL AMERICAWithin 4-8 Days, £15Within 2-3 Days, £33.00
AFRICA, MIDDLE EASTWithin 8-10 Days, £22Within 1-3 Days, £40
RUSSIA, ASIA, AUSTRALIAWithin 4-10 Days, £18Within 2-7 Days, £50.00
please make a SELECTION
delivery QUESTIONS & ANSWERS
Which courier company do you use?
We use Royal Mail for deliveries within the UK, Europe and the rest of world.
Can someone else sign for my delivery?
Yes, anyone at the specified delivery address can sign for the goods.
Different delivery and billing address?
It is highly recommended that your delivery address is the same as your billing address. Delivery will be subjected to fraud risk assessment and the order could be sent to your billing address if the risk of fraud is assessed as high. If this is the case we will contact with you by email to advise you of this decision or to request some additional information.
Do I have to pay import charges?
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. As customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Do you deliver to my country?
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Brazil
British Virgin Islands
Brunei
Bulgaria
Cambodia
Cameroon
Canada
Cayman Islands
Chile
China
Colombia
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Ecuador
El Salvador
Estonia
Falkland Islands
Finland
France
French Guiana
Georgia
Germany
Greece
Greenland
Grenada
Guadeloupe
Guatemala
Guyana
Haiti
Honduras
Hong Kong (SAR)
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea (North)
Korea (South)
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Liechtenstein
Lithuania
Luxembourg
Macao (SAR)
Macedonia
Malaysia
Maldives
Malta
Martinique
Mexico
Moldova
Monaco
Mongolia
Montserrat
Nepal
Netherlands
Nicaragua
Norway
Oman
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
San Marino
Singapore
Slovakia
Slovenia
Spain
Sri Lanka
Surinam
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Trinidad and Tobago
Turkey
Turkmenistan
Turks and Caicos Islands
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Venezuela
Vietnam
Virgin Islands (US)
Yemen
Choosing a shipping method
You can simply choose the options available during your check-out. If you have a posting enquiry, please tell us by adding your own message in the message window while placing your order.
Free Delivery Policy
Shipping is free for all products marked with "FREE UK DELIVERY ITEM" (all orders above £90 in total).

Free delivery service only applies to UK shipping addresses. Delivery will be via our standard shipping service that takes 2-7 working days from dispatch. When applicable, the free delivery service will appear on the delivery information page during your checkout process.
shipping Information
Notice: We do not deliver on Public Holiday/Bank Holiday.

We will ship your order on SAME/NEXT working day of payment receipt. To process your order quickly and correctly, please provide us your full delivery address including post code/zip code, county/province name. Please also remember to leave your contact number and email address.

Your order will be DISPATCHED between 3-4.00pm on the same working day, provided that the order is placed before 12.00pm (Saturday, Sunday and Bank Holidays are not classed as working days).

All items are sent out with the chosen postal service on the next working day of payment receipt. Delivery is not possible on a Saturday, Sunday or Bank Holiday. All prices include package and postage charges.

If you want to make a purchase out of our weight range, please Contact us.

After your order has shipped, the delivery address may not be changed.

Some items are not available for specials/next day delivery, they are specified in the products description.

 

UK CUSTOMERS.

You may select one of the following 2 delivery methods at the final billing page:

On all orders over £90 we do provide a free Standard Royal Mail delivery. It can take approximately between 2-7 working days, depending on different circumstances.

If you haven't received your item after 7 working days, please Contact us, we will try to contact Royal Mail directly, to investigate the problem. However please do allow 31 working days before you report to Royal Mail, that the package has not arrived (this is an official recommendation and rules of Royal Mail). If you have not received your items within the time-scales please contact us.

 

INTERNATIONAL CUSTOMERS:

Cost is subject to weight. Your mail is despatched on the first available flight and receives a registered delivery. You may select one of the following two delivery methods at the final billing page:

  • Royal Mail International Signed For (Online tracking, Signature taken on delivery at destination). More info ...
  • Royal Mail Airsure (Fastest, secure and reliable service). More info ...

The time it takes to different countries:

  • USA & Canada (approximately 6-10 working days)
  • Europe (approximately 3-8 working days)
  • Australia, Japan & New Zealand (approximately 8-14 working days)

Please note that delays can occur in customs, and these delays are beyond our control.

The cost of shipping is a flat rate, which will be shown on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt.

Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

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